The admissions desk
A pipeline built for treatment admissions
Every inquiry has an owner, source, status, next action, and complete contact history. Call-center staff can see who needs a callback, which records are missing, whether benefits were checked, and what kept a qualified lead from admitting.
When an inquiry becomes an admission, demographics, coverage details, referral documents, and intake work move into the patient record. Staff do not rebuild the same file after the handoff.
Inquiry pipeline
Track new calls, clinical reviews, pending decisions, scheduled admits, lost opportunities, and follow-up tasks.
Insurance verification
Record benefits and coverage findings during inquiry, before staff promise a placement or admission date.
Call-center workflow
Keep notes, ownership, attempts, outcomes, and next steps visible across shifts and locations.
Referral relationships
Know where admissions actually come from
Referral source tracking connects each inquiry and admit to the person, practice, hospital, court, EAP, or community partner that sent it. Relationship reporting shows referral volume, qualified inquiries, admissions, conversion, and reasons for loss.
That gives outreach staff a concrete follow-up list. They can see which partners need an update, which sources send the right clinical fit, and where referrals stall before admission.
One handoff
Admission is the start of the record, not a data transfer
The admissions CRM is part of Rewire Clinical, not a detached sales database. Once the patient arrives, the chart continues through clinical care, medication workflows, utilization review, billing, discharge, and the client app.
Rewire Clinical for facilities
Give admissions one reliable place to work
Walk through your inquiry stages, referral network, verification process, and placement workflow with us.
Talk to us about your facility